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    Aptitude

    Customer interviews, conducted and analyzed by AI.

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    Customer Support Voice Generation Software

    What is Aptitude ?

    Aptitude is an end-to-end customer research platform that uses AI-moderated interviews to provide deep customer insight in just hours. This allows teams to gather more customer feedback easily, and make smarter product decisions.

    What is the usage scenario of Aptitude ?

    1. Conducting AI-moderated interviews to gather customer insights at scale.
    2. Product testing to gain deeper insights from customers for better market fit.
    3. Churn interviews to re-engage lost users and gather automated feedback.
    4. Usability testing to optimize user experience and design intuitiveness.

    What are the highlights of Aptitude ?

    1. AI conducts and analyzes conversations with hundreds of customers simultaneously.
    2. Customization options for building discussion guides and adding moderator instructions.
    3. Effortless summarization of transcripts and identification of key themes.
    4. Delivers actionable insights to support informed business decisions.