Aptitude
Customer interviews, conducted and analyzed by AI.
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Qu'est-ce que Aptitude ?
Aptitude is an end-to-end customer research platform that uses AI-moderated interviews to provide deep customer insight in just hours. This allows teams to gather more customer feedback easily, and make smarter product decisions.
Quels sont les scénarios d'utilisation de Aptitude ?
- Conducting AI-moderated interviews to gather customer insights at scale.
- Product testing to gain deeper insights from customers for better market fit.
- Churn interviews to re-engage lost users and gather automated feedback.
- Usability testing to optimize user experience and design intuitiveness.
Quelles sont les caractéristiques principales de Aptitude ?
- AI conducts and analyzes conversations with hundreds of customers simultaneously.
- Customization options for building discussion guides and adding moderator instructions.
- Effortless summarization of transcripts and identification of key themes.
- Delivers actionable insights to support informed business decisions.
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